| Gerald Mariemuthoo | |
| I look for opportunities to deepen my understanding and insight | Consistently |
| I believe that people are more than their work and I am spiritually emotionally and socially considerate | Consistently |
| I take time to think about work and the changes happening around us | Consistently |
| I see how the work done today affects work that may be required tomorrow | Consistently |
| I consider and discuss how decisions and actions could affect other work groups | Consistently |
| I share information and listen to others to make better decisions | Consistently |
| I pay attention to local and international current affairs which impact our business | Consistently |
| I take time to understand the rest of our business | Consistently |
| I look for ways to improve our business processes and for reducing siloes | Consistently |
| I am very aware listen really well and notice important clues that are not obvious to others | Consistently |
Please provide examples of how you demonstrate systems thinking and sense-making ability in your career (Approx 100-300 words) | |
| I have consistently applied systems thinking and sense-making to navigate complex challenges and improve organisational outcomes. In my role at the SARB, I often encounter situations where decisions in one area can have cascading effects across departments or with external stakeholders. For example, during an investigation into sophisticated counterfeit currency networks, I had to step back from day-to-day activities to understand the broader system, anticipate potential risks, and identify how actions in one part of the investigation would affect others. By considering these interdependencies, I was able to design processes that reduced duplication, improved information flow, and ensured more efficient collaboration across teams. I also prioritise learning and perspective-seeking to deepen insight. I actively engage with colleagues across disciplines, listen attentively to their perspectives, and integrate their expertise into decision-making. This approach enables me to anticipate future challenges and opportunities while ensuring that solutions are practical and sustainable. Furthermore, I stay informed about both local and global developments that could impact our work, using this awareness to inform strategy and operational decisions. I encourage others to share information and challenge assumptions, fostering an environment where diverse insights contribute to better outcomes. Systems thinking is about connecting information, understanding cause and effect, and making informed decisions that benefit both the team and the organisation. By applying these principles, I have been able to navigate complexity, improve processes, and drive outcomes that are sustainable and aligned with organisational goals. |
