Answers Part 5 submitted by

Botlhale Mokone

I look for opportunities to deepen my understanding and insightConsistently
I believe that people are more than their work and I am spiritually emotionally and socially considerateConsistently
I take time to think about work and the changes happening around usConsistently
I see how the work done today affects work that may be required tomorrowConsistently
I consider and discuss how decisions and actions could affect other work groupsConsistently
I share information and listen to others to make better decisionsConsistently
I pay attention to local and international current affairs which impact our businessConsistently
I take time to understand the rest of our businessConsistently
I look for ways to improve our business processes and for reducing siloesConsistently
I am very aware listen really well and notice important clues that are not obvious to othersConsistently

Please provide examples of how you demonstrate systems thinking and sense-making ability in your career

(Approx 100-300 words)

I lead FortunIQ Fuels not as a linear business, but as an interconnected ecosystem where every decision has ripple effects across people, processes, and the broader market.

When I designed our hybrid model, I mapped the entire fuel value chain. Refineries struggle to reach small clients. Truck owners have assets but no market access. End-users face unreliable supply. Instead of solving one piece, I built a platform that connects all three. Refineries move volume, truck owners earn sustainably, and clients receive certified fuel with full accountability.

In a highly regulated, volatile industry, I intentionally pause to assess before acting. When fuel price shocks hit or regulations shift, I don't react impulsively. I step back, analyse the impact on our entire system, supply chain, partners, clients and adjust strategically. This discipline has kept FortunIQ stable while competitors scramble.

I lead with deep emotional and social intelligence. I understand that my truck partners are not just vendors, they are fathers, mothers, and small business owners whose livelihoods depend on me. I listen to their challenges, celebrate their wins, and build relationships rooted in dignity. Culturally, I ensure our business respects the communities we serve. Spiritually, my faith grounds me and reminds me that legacy matters more than immediate gain.

I listen to what clients don't say, the hesitation in their voice, the unspoken concern about reliability. I listen to my partners' silences, knowing when they need support before they ask. This intuition guides decisions that data alone cannot.

I don't just run a business. I steward a system where people, processes, and purpose align.

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About Rising Star

The Rising Star Programme, operated by BlackBark Productions, has been established for the purposes of recognising, celebrating and connecting young talented people who have a capacity for achievement and success and who contribute in an inspirational manner to the future of our nation. The qualities that elevate Rising Stars to the top go beyond performance and technical excellence. Rising Stars are polished, brilliant individuals with tremendous promise and great talent who excel for reasons that go far beyond their technical abilities alone.

Talented people make things happen, are highly committed to achieving goals, innovate very rapidly, and create a great deal of value (for companies and/or themselves) when their talent is spotted and harnessed.

The Programme aims to be a significant and sustainable vehicle through which organisations, our country and our continent can identify and nurture these “organisational and national assets” who are set to play a key role in shaping the future of our country and our continent.

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The Rising Star Programme is establishing a living community of young African talent that will be developed, mentored and provided with platforms for development and communication, therefore enabling them to become role models, opinion leaders and the inspiration for other future African Talent.